Please read all of this before submitting your refund request.
We know that sometimes things don’t turn out the way you expected, and we completely understand. Before you submit your refund request, we encourage you to take a moment to see how we can assist you. Our goal is to make things right for you, or to guide you through the refund process if that’s the route you choose.
What You Need to Know
- Experiencing Tech Issues? If you’re having technical difficulties, such as connection problems, reach out to us before considering a refund. Many issues have simple fixes, and our helpful support team is ready to guide you through the necessary steps to get everything running smoothly.
- Looking for More Content? (Most Common) Our service mainly offers English content for a better browsing experience. However, if you have specific shows or channels from other countries or in different languages in mind, we want to hear from you. Just reply to our email at contact@xtremehdiptv-usa.com with your requests or contact us via WhatsApp, and we’ll do our best to expand our offerings.
- Is Your Stream Freezing? If you’re experiencing buffering or interruptions, don’t fret. Just send us a message. Often, the problem could be linked to your VPN or DNS settings. We can help you resolve that as well!
Refund Window Details:
You have a 7-day window to request a refund from the date of your purchase.
If, after trying out our solutions, you find that our service doesn’t meet your needs, that’s perfectly fine! Simply complete the refund request form below within the 7-day period. Please ensure that all the information you provide is accurate. We’ll review your request promptly, and if everything is in order, your refund will be processed within a few hours (1-5 hours).
